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Blogs

This page contains a series of blogs written by Lexi’s parents and people who have been involved in the Lexi’s Letter project.

Please share and link to when relevant.

Lexi’s Letter continues: introducing Liz’s Letter, a new voice in the patient story

There are moments in our work that stop us in our tracks. The first time we read Lexi’s Letter in the studio was one of them. It was quiet afterwards, the kind of quiet that tells you something important has just happened…

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GUEST POST: How NHS comms people can support a campaign that gives young patients a voice

Kirstie McKenzie, Managing Director of Touch Design talks about the importance of patient voices in campaign work.

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How Lexi's Letter was written - by Lexi's mum

At the end of December 2024 I was sat in a windowless room in a hospital with my eldest daughter Lexi, then aged 13. We were sitting on a blue sofa, surrounded by the kind of generic lavender field mural you get in windowless hospital rooms...

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Lexi’s Letter - a powerful study of the patient voice that brought tears to our eyes in the design studio

“Dear healthcare professional, when you spend time with me, please remember, tell me what job you do and why you are in my room, even if you have a badge or you have been in before…

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