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University of Melbourne - Making Healthcare Work
Lexi's Letter Webinar

This one-hour webinar for clinicians, health communicators and patient experience teams took place on 15 October 2026, but you can see the full event here.

Watch the webinar

Lexi's Letter animation

A non-downloadable version of the Lexi’s Letter animation, hosted on Vimeo.

If you need a downloadable version of the animation, please contact us.

Watch Lexi’s Letter

If you would like to host the animation securely on your intranet or embed it into your website or training materials the embed code is:

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1127440295?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" referrerpolicy="strict-origin-when-cross-origin" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Lexi's Letter"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script>

Lexi's Letter poster for print

PDF poster of Lexi’s Letter suitable for printing.

Available with crop and bleed for professional printing, and without for at home or office printers.

Print poster

Print poster - crop and bleed

Lexi’s Letter digital poster

PDF poster of Lexi’s Letter suitable for sharing online.

Digital poster

Liz's Letter

Lexi’s Mum, Liz, was inspired to write her own letter to share her experience, and as a further resource to spread Lexi’s Letter.

Available as a video and digital poster.

Watch Liz's Letter

Liz's digital poster

LinkedIn page and group

Please follow and share the LinkedIn page.

Please ask to join the group - we are still imagining how to best use this as a group, and you could help play a part in what this could become. Perhaps somewhere to share best practice around co-creation with patient and service user voices.

LinkedIn page

LinkedIn group

Social media assets

Images that can be shared through social media platforms, including stills from the Lexi's Letter animation and the 'supported by' organisation logos.

Download social media assets

Andy's Ask

Andy has also written his own request to healthcare professionals.  His perspective is as a father caring for his daughter in hospital. 

Available as a video and digital poster.

Watch Andy's Ask

Andy's Ask poster

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